Privacy Policy - PictureThing

Last updated: April 18, 2025

At PictureThing, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our image processing services.


Information We Collect

Personal Information

  • Email address
  • Account credentials
  • Payment information
  • Contact information

Usage Data

  • IP addresses
  • Browser type and version
  • Operating system
  • Access times and dates
  • Service usage patterns

Image Data

  • Images you upload for processing
  • Processing parameters and preferences
  • Metadata associated with your images

How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process your payments
  • Improve and optimize our services
  • Communicate with you about service updates
  • Detect and prevent fraud
  • Comply with legal obligations

Data Storage and Security

  • We implement industry-standard security measures to protect your data
  • Images are processed in memory and not permanently stored unless explicitly requested
  • Personal information is encrypted during transmission and storage
  • Regular security audits and updates are performed

Data Retention

  • Account information is retained as long as your account is active
  • Processed images are deleted immediately after processing unless explicitly stored
  • Payment information is retained as required by law
  • Usage data is anonymized after 12 months

Third-Party Services

We use the following third-party services to provide our platform:

  • Payment Processing: Paddle for secure payment processing
  • Cloud Infrastructure: Microsoft Azure (European data centers) for hosting our services
  • Content Delivery & Security: Cloudflare for DDoS protection and CDN services
  • Analytics: Fathom Analytics for privacy-focused website analytics
  • Business Operations: Microsoft 365 for business productivity tools

These services have their own privacy policies and data handling practices. We recommend reviewing their privacy policies to understand how they handle your data.


Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze service usage
  • Improve our services

You can control cookie settings through your browser.


Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.


International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.


Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or email.


Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]